The terms that cover the app, this website, and the licence you can choose to pay for.
Clerk.AI is run by Augmented Mind AB (PB 13, 00561 Helsinki, Finland). These terms cover our website (https://clerkai.eu), the Clerk.AI app for Mac, the companion app for iPhone, and the optional licence. We call all of that "the Service".
These terms apply once you accept them, and accepting takes a deliberate act: creating an account on this website, or confirming in the app when it asks you to. The app does not act on your behalf until you have accepted.
You need to be 18 or older to use the Service.
Clerk.AI is a Mac app that helps a small business get its books ready for its accountant. It runs on your own machine, using your own logins, and keeps your records in a folder you choose on that machine. We do not host your books.
To run it you need:
Reading receipts and transcribing voice notes run on your Mac and need neither.
The Service works with your own access. To do what you ask of it, it reads and writes files in the folder you chose, runs commands on your Mac under your user account, and uses a web browser signed in as you. It is instructed to work on your books and nothing else, but what it is able to reach is wider than that instruction, and you should understand it that way before you use it.
It reads things other people wrote — web pages, documents, email. Any of those can contain instructions aimed at the software rather than at you, and the software may act on them. Nobody in this industry has solved that. We take steps to reduce it, we do not claim to have fixed it, and you should not rely on it being fixed.
There is no way of running the Service that avoids this. What you do control is how far it reaches: you can sign it into as few accounts as you like, or none, and supply documents yourself instead.
You are responsible for what the Service does under your account, including anything it does with a login or permission you gave it, and anything you approve when it asks.
When the Service sends a request to an AI provider, it sends only what that request needs, and it goes to that provider under your own agreement with them. Our Privacy Policy explains the rest.
The Mac app is free, and the free version is not a trial or a cut-down edition — it runs the full monthly close. The optional licence lets you choose what you pay, from €1 a month upwards. What it buys is Clerk.AI continuing to exist; some amounts also unlock extras, listed beside the slider on our home page.
The extras that come with your subscription are fixed when you subscribe. If we later publish different amounts, yours does not change. We do not sell AI usage credits, and if we ever do, we will update these terms before selling any.
If you are a consumer, you have 14 days. Under EU consumer law you can withdraw from a distance contract within 14 days, without giving a reason. Tell us in a clear statement — an email to [email protected] saying so is enough — and we will refund you within 14 days, by the same payment method.
If you ask us to start straight away and then withdraw, you still get your money back apart from a proportionate amount for the part already supplied.
The 14-day withdrawal right does not apply to you. It is a consumer right, and most Clerk.AI customers buy as a business. That is why the app is free to use first: install it, close a real period, and only then decide whether to pay.
Beyond that, if Clerk.AI does not do what this site says it does, write to us.
Use the Service lawfully. Do not try to break into our systems, disrupt them, or resell access to the Service.
If you do, we may suspend or close your account. Where that affects a licence you have paid for, we will refund the part you have not used. If we suspend an account we will tell you why, unless the law stops us.
The Service is provided as it is, and parts of it are early. We do not promise it will run without interruption or error, and we may change or withdraw features.
What it produces is a draft for you and your accountant to check. It is not accounting, tax or legal advice.
So far as the law allows, we are not liable for indirect or consequential loss, for lost profits, for bookkeeping that turns out to be wrong or incomplete, for filing or payment deadlines that are missed, or for anything done through an account you connected to the Service.
Nothing here removes liability that cannot be removed by law, and nothing here limits your rights as a consumer if consumer law applies to you.
Your financial records stay on your own device. Augmented Mind AB does not run a cloud that holds your books and keeps no copy of them. If you turn on phone sync, it goes through your own Apple iCloud account. What we do handle — your account and billing details, and the email we send you — is set out in our Privacy Policy, and the companies involved are listed on our sub-processors page.
Clerk.AI, the CLERK.AI trade mark and the software are ours. These terms give you a personal, non-exclusive, non-transferable right to use the Service. Everything you put into it, and everything it produces from your records, stays yours.
We may change these terms, for instance when the product changes or the law does. The date at the top of this page always shows when they last changed.
If a change materially affects your rights, we will email you before it takes effect. If you do not want to accept it, you can cancel; we will refund the part of any licence you have paid for and not used. We will not treat carrying on using the Service as your agreement to a material change.
These terms are governed by Finnish law. If you are a consumer, that does not take away the protections of the law where you live, and you can bring a claim in your own country's courts.
If any part of these terms cannot be enforced, the rest still applies. Write to us at [email protected].