One of your clients has started using Clerk.AI to assemble their monthly materials. You'll receive the same kind of email you always have, with the same kind of folder attached. There is no account to create, no portal to log into, no software to install, and nothing for you to learn.
This page exists so your client can send you a link instead of an explanation. It's short on purpose.
The bundle is assembled on your client's own Mac, from their own accounts. We never hold their books, and we have no access to anything of yours.
You will never be invited to a portal, asked to register, or emailed by us.
Nothing to install and no integration with your practice's system. Keep using exactly what you use.
It adopts your naming and your file preferences, not the other way round. Tell your client and it will comply next period.
We hold no credentials of theirs and none of yours. Everything happens on their machine.
Software that assembles bookkeeping materials is only useful to you if it is honest about its own gaps. Three things are built in on purpose.
The number of lines it produces has to match the movements in the statements it is attaching. It also re-opens each downloaded file to confirm the document really is the invoice it believes — a plausible filename is not treated as evidence.
Personal-versus-business, a new vendor, an amount that doesn't agree with its receipt — those go back to your client as questions with the document attached. Categories are suggestions based on how you posted previous periods, never silent decisions.
It stops at a draft. Your client reads it, sends it, and marks the period closed only once you are satisfied. If you reply asking for something, they paste your reply in and it goes and fetches it.
Reply to your client exactly as you would have before. Whatever you tell them — a mis-categorised expense, a missing invoice, a split you want handled differently — gets recorded and applied to every following period, so the same correction shouldn't reach you twice. In our experience that is the part that improves fastest.
It answers what they'll ask, and it doesn't try to sell them anything. They keep working exactly as they do now.